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Call Center Best Practices: Software & Services | CenturionCARES Support: (262) 317-5678 Menu For Sales: (727) 431-5300 | For Support: (262) 317-5678 CARES Solutions CARES Interactive Voice Response (IVR) CARES Automatic Call Distribution (ACD) CARES Collaboration CARES Predictive Dialer CARES Outbound Notification CARES Cloud Solutions CARES Automatic Password Reset CARES Quality Assurance CARES Courtesy Call Back CARES ProSpeak CARES Screen Pop CARES Reporting Services Customer Care Support Center Training Consulting Maintenance CTI - Computer Telephony Integration Blog Integrate for Personal CX CARES Adds Call Center Flexibility Who We Serve Credit Unions & Banks Government Housing Authorities Utilities & Energy Healthcare Insurance Resources CenturionCARES Blog Company & Industry News Contact CARES FLEX IS HERE! Any device, any location, any time. Watch Video Need a Customer Experience Boost? Carey Can Help! Watch Video We couldn’t have said it better ourselves! CARES customers talk about CARES results. Learn More CARES Remote Agent Business as Usual in Unusual Times Watch Video Contact Center Software for Forward Thinking Businesses Integrated, multi-channel solutions for greater efficiency and enhanced service experiences Better Reporting for Better Results CARES Reporting delivers real data and real intelligence, for real sound business decisions. Do More with Less CARES saves 30 seconds per call or 150 agent hours per month. It's like adding staff without adding payroll! Overhaul Overflow CARES helps your agents handle rising call volumes faster, so you no longer need overflow coverage. Minimize Attrition CARES gives your agents the tools to be successful, satisfied and stable, which decreases costly turnover. Our Partners With AT&T, we’re bringing it all together. We’re helping people connect with advanced mobile services, next-generation TV, high-speed Internet services and smart solutions for businesses. HAB delivers custom software solutions to help their housing authority clients solve their challenges, and CenturionCARES is part of the solution. What does EPL stand for? It stands for credit unions, and CenturionCARES helps EPL provide communications solutions that enable their credit unions to make clear, lasting connections with members. Our focus is to provide innovative solutions enabling our clients to consistently deliver superior service experiences. LEARN MORE IVR Solutions IVR Automation Next Teller Outbound Notifications Call Center Solutions CARES CARES CRM Quality Assurance Contact CenturionCARES Today! Recent Posts What's Next For Contact Centers? The work from home culture is changing how businesses look at their Contact Centers. During this… Read More Call Center FLEX-ibility! With its latest version of CARES Software, CenturionCARES is adding flexibility to the call… Read More Integration: Elevating Customer Service to Customer Experience. Taking Care of ME Everybody likes personal service, and why not? It’s service, it’s Read More Home About CARES For Utilities Overview Management Team Industry Participation Testimonials Partners CARES Solutions CARES Overview CARES Interactive Voice Response (IVR) CARES Next Teller IVR for Financials CARES Automatic Call Distribution (ACD) CARES Collaboration CARES Predictive Dialer CARES Outbound Notification CARES Cloud Solutions Blog Integrate for Personal CX CARES Adds Call Center Flexibility Services Customer Care Support Center Training Consulting Maintenance CTI - Computer Telephony Integration Contact Us Corporate/Sales Office 200 Emerald Bay Drive, Ste. 100 Oldsmar, FL 34677 (727) 431-5300 Phone (727) 431-5299 Fax Customer Support 1605 Manhattan Drive Waukesha, WI 53186 (262) 317-5678 Phone (262) 784-0687 Fax (727) 431-5300 ©2018 CenturionCARES. All Rights Reserved....